Privacy Policy – NC Pro Painting

Welcome to NC Pro Painting. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or communicate with us. By using our website or services, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including your name, email address, phone number, physical address, or details related to your painting or service inquiry.

Usage Information

We may automatically collect information about how you interact with our website, including IP address, browser type, device information, pages viewed, and time spent on the site.

Text Message Communications

By providing your phone number, you consent to receive text messages from NC Pro Painting regarding service inquiries, estimates, scheduling, appointments, and project updates. Message frequency may vary. Message and data rates may apply.

We do not sell or share your phone number or personal data for marketing purposes.

How to Opt Out of Text Messages

You may opt out at any time by:

Replying STOP to any text message you receive from us
Contacting us directly at (415) 682-6184 or nelsonserrano26@gmail.com

After opting out, you will receive a confirmation message and will no longer receive text communications. Opting out of text messages does not affect other forms of communication.

Cookies and Similar Technologies

We use cookies and similar technologies to support website functionality, analyze website performance, and improve user experience. You may adjust your browser settings to limit or disable cookies; however, some site features may not function properly.

How We Use Your Information

We use your information to:

Respond to inquiries and provide requested services
Communicate about estimates, scheduling, and project updates
Improve website performance and user experience
Comply with legal and regulatory requirements

Sharing of Information

We do not sell your personal information.

We may share information only in limited circumstances:

Service Providers

We may share information with trusted third-party vendors who assist with website hosting, communications, analytics, or business operations. These providers are permitted to use information only for those specific purposes.

Legal Requirements

We may disclose information when required by law, legal process, or governmental request, or to protect our rights, property, or safety.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

Request disclosure of the categories and specific personal information we collect
Request deletion of your personal information (subject to legal exceptions)
Opt out of the sale of personal information (note: we do not sell personal data)
Not be discriminated against for exercising your privacy rights

To submit a privacy request, please contact us using the information below. We may verify your identity before processing your request.

Your Choices

Marketing Communications

You may opt out of promotional communications at any time by following the instructions provided in our messages or by contacting us directly.

Cookies

You may modify your browser settings to refuse cookies, though some website features may not function correctly.

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Information

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

NC Pro Painting
📍 Address: 1555 Yosemite Ave, Suite #2, San Francisco, CA 94124
📞 Phone: (415) 682-6184
📧 Email: nelsonserrano26@gmail.com